Skip to main content
The Northern Electric Cooperative offices in Bath and Redfield are currently closed to walk-in traffic due to the concerns surrounding COVID-19. You may pay your bill online, via SmartHub, by phone, by mail, or through the use of the drop boxes in Bath or Redfield. Please, click the button to learn more about the cooperative's response plan.Read more
Pay online without a SmartHub registration Pay Now
Call Northern Electric Cooperative Call For 24/7 Service
Home
Menu
  • Home
  • Manage Account
    • Apply For Service
      • Request Electric Service
      • New Member Information
      • Forms
    • Billing
      • Pay Your Way
      • How To Read Your Bill
      • Automatic Bill Pay
      • Set Up A SmartHub Account
      • Prepaid Billing
      • Understanding Demand & the Monthly Coincident Billing Peak
      • Billing Peak Times
      • Capital Credits
      • Energy Assistance
  • Rebates & Technology
    • Rebates & Load Management
      • Rebates
      • Buy An Electric Water Heater
      • Electric Heat Rate
      • Load Management
      • Load Management Notifications
    • Technology & Renewables
      • Residential Solar
      • REC Program
      • Electric Vehicles
  • Safety
    • Electrical Safety
      • Call Before You Dig
      • Power Line Safety
      • Farm Safety
      • Winter Safety
    • Emergency Preparedness
      • Storm Center
      • Generator Safety
      • Power Lines and Cars
  • Community
    • Co-op News & Programs
      • 'Cooperative Connections' Magazine
      • News
      • Annual Meeting
      • VIP Tour
      • Co-op Connections Card
      • REED Fund
    • Youth Programs
      • Connect Con
      • Youth Tour
      • Scholarships
      • Touchstone Energy Scholar of the Week
  • About Us
    • Directors & Staff
      • About Us
      • Board of Directors
      • Administrative Staff
      • Cooperative Bylaws
      • Employment
    • Cooperative
      • History
      • Where Your Electricity Comes From
      • Cooperative Principles
      • Touchstone Energy Cooperatives
      • Nondiscrimination Statement
      • Accessibility Statement
  • Contact Us

Setting Up A SmartHub Account

Setting Up SmartHub

1. Find SmartHub Sign-In Area

Look for the SmartHub sign-in area on the top of the home page of northernelectric.coop.  

SmartHub Login Screen

2. Click On 'New User'

Click on the 'New User' hyperlink. A 'New User Registration' page will appear and you will have to enter your ACCOUNT NUMBER, LAST NAME, and EMAIL ADDRESS.

New Registration Window

3. Security Question

Once you have entered your information you will be asked a security question like your BILLING ZIP CODE, or your LAST BILL AMOUNT.

Security Question Screen

4. Change Password

You will be emailed a temporary password. Copy and paste the temporary password and enter it in the login area. You will be directed to create your own password.

Change Password Screen

5. You Are Now Logged In

After creating your new password you will be logged into your new SmartHub account.

Main SmartHub Home Screen

6. Set Up Auto Pay

To set up automatic payments and charges to your credit card or checking account click on the 'Billing & Payments' tab and then 'Auto Pay Program.'

Auto Pay screen

7. Congratulations!

You have successfully set up your new SmartHub account and now you can easily pay your statements, track your electric use, and manage your account online.

SmartHub logo

Back to Top

Office Hours

Monday - Friday

8:00 a.m. - 4:30 p.m.

Social Media

Footer

  • Contact
  • Pay Now
  • Billing Peak Times
  • Load Control Status
  • Employee Links

©2021 Northern Electric Cooperative, Inc. All Rights Reserved

  • Home
  • Manage Account
    • Apply For Service
      • Request Electric Service
      • New Member Information
      • Forms
    • Billing
      • Pay Your Way
      • How To Read Your Bill
      • Automatic Bill Pay
      • Set Up A SmartHub Account
      • Prepaid Billing
      • Understanding Demand & the Monthly Coincident Billing Peak
      • Billing Peak Times
      • Capital Credits
      • Energy Assistance
  • Rebates & Technology
    • Rebates & Load Management
      • Rebates
      • Buy An Electric Water Heater
      • Electric Heat Rate
      • Load Management
      • Load Management Notifications
    • Technology & Renewables
      • Residential Solar
      • REC Program
      • Electric Vehicles
  • Safety
    • Electrical Safety
      • Call Before You Dig
      • Power Line Safety
      • Farm Safety
      • Winter Safety
    • Emergency Preparedness
      • Storm Center
      • Generator Safety
      • Power Lines and Cars
  • Community
    • Co-op News & Programs
      • 'Cooperative Connections' Magazine
      • News
      • Annual Meeting
      • VIP Tour
      • Co-op Connections Card
      • REED Fund
    • Youth Programs
      • Connect Con
      • Youth Tour
      • Scholarships
      • Touchstone Energy Scholar of the Week
  • About Us
    • Directors & Staff
      • About Us
      • Board of Directors
      • Administrative Staff
      • Cooperative Bylaws
      • Employment
    • Cooperative
      • History
      • Where Your Electricity Comes From
      • Cooperative Principles
      • Touchstone Energy Cooperatives
      • Nondiscrimination Statement
      • Accessibility Statement
  • Contact Us