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The Northern Electric Cooperative offices in Bath and Redfield are currently closed to walk-in traffic due to the concerns surrounding COVID-19. You may pay your bill online, via SmartHub, by phone, by mail, or through the use of the drop boxes in Bath or Redfield. Please, click the button to learn more about the cooperative's response plan.Read more
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Nondiscrimination Statement

Nondiscrimination Statement

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident. 

Person with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English. 

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint_filing_cust.html and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

Mail

U.S. Department of Agriculture

Office of the Assistant Secretary for Civil Rights

1400 Independence Avenue SW

Washington, D.C. 20250-9410

Fax

(202) 690-7442; or

Email

program.intake@usda.gov

USDA is an equal opportunity provider, employer, and lender. 

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8:00 a.m. - 4:30 p.m.

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©2021 Northern Electric Cooperative, Inc. All Rights Reserved

  • Home
  • Manage Account
    • Apply For Service
      • Request Electric Service
      • New Member Information
      • Forms
    • Billing
      • Pay Your Way
      • How To Read Your Bill
      • Automatic Bill Pay
      • Set Up A SmartHub Account
      • Prepaid Billing
      • Understanding Demand & the Monthly Coincident Billing Peak
      • Billing Peak Times
      • Capital Credits
      • Energy Assistance
  • Rebates & Technology
    • Rebates & Load Management
      • Rebates
      • Buy An Electric Water Heater
      • Electric Heat Rate
      • Load Management
      • Load Management Notifications
    • Technology & Renewables
      • Residential Solar
      • REC Program
      • Electric Vehicles
  • Safety
    • Electrical Safety
      • Call Before You Dig
      • Power Line Safety
      • Farm Safety
      • Winter Safety
    • Emergency Preparedness
      • Storm Center
      • Generator Safety
      • Power Lines and Cars
  • Community
    • Co-op News & Programs
      • 'Cooperative Connections' Magazine
      • News
      • Annual Meeting
      • VIP Tour
      • Co-op Connections Card
      • REED Fund
    • Youth Programs
      • Youth Excursion
      • Youth Tour
      • Scholarships
      • Touchstone Energy Scholar of the Week
  • About Us
    • Directors & Staff
      • About Us
      • Board of Directors
      • Administrative Staff
      • Cooperative Bylaws
      • Employment
    • Cooperative
      • History
      • Where Your Electricity Comes From
      • Cooperative Principles
      • Touchstone Energy Cooperatives
      • Nondiscrimination Statement
      • Accessibility Statement
  • Contact Us